With the most advanced encryption technology, we ensure that every transaction made on our web site is safe and confidential. The Secure Socket Layer (SSL) technology we are using will convert the information (such as credit card number, name, address, email, and other payment information) you enter into coding system that is secure and cannot be read as the information travels over the Internet.
For even more secure, customers are not required to give the credit card information at the time they make the reservation (valid for reservation made more than ten days prior to the arrival date). After you receive a quotation and final confirmation for the reservation, then you need to confirm by providing us your credit card information by either fax us by using our Fax Form, call our customer service, or fill out our online secure credit card information form.
We provide guarantee on the fraudulent use of your credit card. If such circumstance occurs, first of all, customers should report the credit card provider immediately; and then contact our customer service. The US's Fair Credit Billing Act (for more details, contact the Bureau of Consumer Protection or visit the Federal Trade Commission's website) allows the maximum liability of $US50.00 to cover all charges that result from unauthorized use of your credit card. If your credit card provider holds you liable for unauthorized charges made as a result of your credit card purchase from our site, we will reimburse you for up to the maximum liability of $US50.00.
We also provide the privacy protection to the customers. The information or any personal data given to us will be used for reservation purposes with only relevant third party such as hotels or travel companies necessary in accomplishing your reservation. We will not distribute, sell, transfer, modify, copy, or license any of your personal data. We reserve the right to internally perform statistical analysis of user behavior and characteristics as to measure customer's interest in order to develop the website to meet the customer's need in the future.